Terms and conditions

1. Acceptance of Terms

By accessing or using the website located at josephservicesllc.com (the "Site") or any services provided by Joseph Services LLC ("Company," "we," "us," or "our"), you agree to be legally bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms apply to all visitors, clients, carriers, brokers, drivers, shippers, and any other parties who access or use our website or services.

2. Company Overview

Joseph Services LLC is a licensed freight logistics and transportation company headquartered in Fredericksburg, Pennsylvania. We are a motor carrier operating under USDOT 3580883 and MC-1209517, and we provide dispatch services to other carriers as their agent, across the United States. We are not a licensed property broker and do not provide brokerage services.

Our website at josephservicesllc.com serves as our primary online presence for information, contact, and business onboarding purposes.

3. Services Provided

Joseph Services LLC offers the following services:

• Transportation of freight on our own equipment under our own operating authority
• Carrier dispatching and fleet coordination
• Load booking, scheduling, and rate confirmation
• Pickup and delivery coordination and tracking updates
• Carrier onboarding and compliance management
• Communication and administrative support for freight operations

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Eligibility

By using our Site or services, you represent that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and are using our services for lawful business purposes only.

5. Use of the Website

You agree to use this Site only for lawful purposes. You must not:

• Use the Site for any fraudulent, unlawful, or deceptive purpose
• Transmit harmful, offensive, or disruptive content
• Attempt unauthorized access to any part of our systems or data
• Reproduce, duplicate, copy, or resell any part of the Site without written permission
• Use automated tools, bots, or scrapers to collect data from the Site
• Interfere with or disrupt the security or functionality of the Site

We reserve the right to suspend or terminate access to our Site for any user who violates these conditions.

6. Carrier Responsibilities

Carriers who work with Joseph Services LLC agree to the following:

• Maintain all required operating authorities, licenses, permits, and insurance as required by federal and state law (including FMCSA regulations)
• Adhere to agreed-upon pickup and delivery schedules as stated in rate confirmations
• Communicate promptly about any delays, accidents, or issues affecting shipments
• Ensure proper handling and care of all freight during transit
• Comply with all applicable DOT, FMCSA, and safety regulations
• Not broker or re-broker loads without prior written consent from Joseph Services LLC

7. Shipper / Client Responsibilities

Clients and shippers using our services agree to:

• Provide accurate, complete, and timely information regarding freight, dimensions, weight, and special handling requirements
• Ensure all cargo is properly packaged, labeled, and ready for pickup at the agreed time
• Fulfill payment obligations as stated in rate confirmations or service agreements
• Notify us promptly of any changes, cancellations, or additions to shipment requirements
• Not hold Joseph Services LLC responsible for delays caused by inaccurate freight information

8. Rates, Payment, and Billing

All charges and rates are outlined in individual rate confirmations or written service agreements. By accepting a rate confirmation, you agree to the stated payment terms.

• Payment is due as specified in the rate confirmation or invoice
• Late payments may result in service suspension, additional fees, or referral to collections
• Joseph Services LLC reserves the right to adjust rates due to fuel surcharges, tolls, or market conditions with reasonable notice

9. Cancellations and No-Show Policy

If a shipper or client cancels a booked load or fails to have freight ready at the agreed time, they may be subject to cancellation fees or liability for carrier deadhead costs, as outlined in the applicable rate confirmation.

Joseph Services LLC reserves the right to recover reasonable costs resulting from last-minute cancellations or no-shows.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Joseph Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss or damage to freight beyond the coverage limits in the applicable rate confirmation or carrier agreement
• Delays caused by weather, road conditions, accidents, or other circumstances beyond our control
• Third-party actions, including carrier negligence or misconduct
• Interruptions in service due to technical, operational, or force majeure events

11. Indemnification

You agree to indemnify, defend, and hold harmless Joseph Services LLC, its members, officers, employees, agents, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your breach of these Terms
• Your use or misuse of our services or website
• Your negligence, misconduct, or violation of applicable laws or regulations
• Any third-party claims arising from freight you tendered to us

12. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, icons, images, and branding, is the exclusive property of Joseph Services LLC and is protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, or use any content from this Site without our express prior written consent.

13. Privacy Policy

Your use of our Site and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection, use, and handling of your personal information as described in our Privacy Policy.

14. SMS and Text Message Communications

By providing your mobile phone number to Joseph Services LLC, you consent to receive operational SMS messages related to your freight activity. These messages are strictly for dispatch coordination and business communications - not marketing.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Reply STOP to opt out at any time. Reply HELP for support. Message and data rates may apply. For full details, see our SMS Terms of Service.

15. Third-Party Links

Our Site may contain links to third-party websites for convenience. Joseph Services LLC does not control, endorse, or accept responsibility for the content, privacy practices, or services of any third-party websites. Your use of third-party sites is at your own risk.

16. Disclaimer of Warranties

This Site and our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

Both parties agree to attempt good-faith negotiation before beginning any legal proceeding. If that fails, any dispute arising under or related to these Terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Lebanon County, Pennsylvania, where Joseph Services LLC maintains its principal place of business.

Nothing in this section prevents either party from bringing a claim in a Pennsylvania magisterial district court where the amount in dispute falls within that court's limit.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

19. Entire Agreement

These Terms, together with our Privacy Policy and SMS Terms of Service, constitute the entire agreement between you and Joseph Services LLC with respect to your use of our Site and services, and supersede all prior understandings or agreements.

20. Changes to These Terms

Joseph Services LLC reserves the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our Site or services following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

21. Contact Information

For any questions, concerns, or legal notices regarding these Terms and Conditions, please contact us:

Last updated: 5 August 2026