1. Information We Collect
Joseph Services LLC collects the following personal information when you interact with our website, contact forms, or services:
- Full name and business name
- Email address
- Mobile phone number
- Company address and location
- Freight and shipment details you provide
- Communication records (calls, texts, emails)
2. How We Use Your Information
We use your information solely to provide freight logistics and transportation services, including:
- Dispatching and coordinating freight shipments
- Sending load confirmations, rate confirmations, and operational updates
- Communicating via SMS, phone, or email for dispatch purposes
- Processing payments and managing business accounts
- Complying with legal and regulatory obligations
3. SMS / Text Message Communications
If you provide your mobile phone number, you may receive SMS text messages from Joseph Services LLC related to your freight operations. These messages are strictly operational and informational in nature.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for support. Message and data rates may apply. Messaging frequency varies based on active operations.
Visit our SMS Terms of Service for full details.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. Your information may be shared only in the following limited circumstances:
- With technology service providers (e.g., RingCentral for SMS delivery) who are bound by confidentiality agreements
- With carriers or shippers directly involved in your freight coordination
- When required by law, court order, or government regulation
We do not share your mobile opt-in data or SMS consent information with any third party or affiliate for marketing purposes.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
Where we are required to notify you of a breach of unencrypted and unredacted personal information, we will do so without unreasonable delay, in accordance with Pennsylvania's Breach of Personal Information Notification Act (73 P.S. § 2301 et seq.), as amended by Act 33 of 2024. Where a breach affects more than 500 Pennsylvania residents, we will also notify the Pennsylvania Office of Attorney General.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
- Contact us to update your preferences or information
7. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
Joseph Services LLC
Website: josephservicesllc.com
Email: josephservicegroup@gmail.com
Phone: 908-768-5288
Fredericksburg office: Sleepy Hollow 3064 US-22, Fredericksburg, PA 17026